Custom-built voice and text AI systems for NSW strata and property management businesses. Not off-the-shelf software — a tailored solution trained on your specific portfolio, legislation and owners.
Strata firms, real estate agencies and trades businesses all lose revenue the same way — not through bad service, but through the routine communication that eats the day before anyone gets to the work that actually matters.
Levy balances, AGM dates, maintenance updates — the same questions, answered manually, over and over.
Portal enquiries and after-hours calls go cold within minutes — and go to whoever answers first, not who’s best.
Evening and weekend calls routed to personal mobiles quietly add up to real, recurring cost — and burn out your best staff.
Owner enquiries, levies, AGMs and maintenance — answered instantly, day or night.
See how we help strata →Domain and REA leads, open homes and tenant maintenance — followed up before a competitor calls.
See how we help agencies →Emergency calls, quotes and job bookings — captured even while you’re on the tools.
See how we help trades →When an owner calls at 9pm about a levy balance, the AI answers — not your manager’s personal mobile. Your team’s private time stays private.
Industry data shows strata managers spend up to 80% of their time on owner communication. Our AI handles the routine — every levy enquiry, AGM question and maintenance update — while your managers focus on what requires a human.
Unanswered calls and slow responses are the primary driver of owner frustration. When every enquiry gets answered in under 15 seconds, at any hour, the frustration disappears before it escalates.
Every call and message is recorded and transcribed automatically. Invaluable for your records — and particularly useful as a paper trail for any potential NCAT hearings.
When managers aren’t fielding routine calls after hours or spending their days on repetitive enquiries, they stay longer — and the knowledge they’ve built stays with your business.
Every owner gets the same correct answer, every time. No more inconsistencies between managers, no more disputes about what was said and to whom.